Return & Refund Policy

Last Updated: July 31, 2026

At TinyEase™, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must:

• Be unused and in its original condition.

• Be returned in its original packaging.

• Include all original parts and accessories.

• Be accompanied by proof of purchase.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Used baby products.

• Personal care items that have been opened or used.

• Gift cards.

• Clearance or final sale items.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Include:

• Your order number.

• A brief description of the issue.

• Clear photos or videos of the product.

We'll review your request and, if approved, provide a replacement or full refund at no additional cost.

Refunds

Once we receive and inspect your returned item, we'll notify you of the outcome.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Return Shipping

If the return is due to a change of mind, the customer is responsible for return shipping costs.

If the item is defective, damaged, or incorrect, TinyEase™ will cover the return shipping costs where applicable.

Order Cancellations

Orders can only be cancelled before they have been processed or shipped. Once an order has been dispatched, it can no longer be cancelled.

Contact Us

If you have any questions about returns or refunds, please contact our support team:

Email: support@tinyease.shop

We aim to respond within 1–2 business days.